Frequently Asked Questions

The shop is open and orders are now being dispatched within 1-3 working days.

Shipping rates vary

For flat items, such as earrings, bookmarks, necklaces, etc - standard airmail is £4, Signed for is £8.5. For large glass items - I use courier service which costs £20.

Customs

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I am based in the UK, which no longer is a member of the EU.

Buyers abroad are responsible for any customs and import taxes that may apply.

No :( Unfortunately I cannot accept order from the EU anymore.

If you are desperate to order something from me, please reach out. But please remember - buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I prefer to receive your bouquet as soon as possible so that your flowers still look fresh, but I can work on a week-old bouquet as well!

I am based in Quedgeley, Gloucester. If you are nearby, you can drop the flowers off in person. I also accept orders from customers nationwide.

Please send your flowers to me using Royal Mail Next Day Delivery or courier service. 

Please message me before you book as I need to instruct you on how to correctly and safely pack your flowers.

Yes, it is strongly advised to book before your wedding so that I can add your preservation request to my schedule. I only take a limited number of bookings per week. If your wedding has recently taken place and your flowers are still in good condition, it is always worth giving me a call to see if I can arrange a last minute order. But if you are reading this before your wedding, please email me now!

Absolutely! My products make wonderful and meaningful presents. You can either whisk away the bouquet at the end of the night and surprise the bride and groom with a belated present, or you can purchase a gift voucher so that the bride can choose her own preservation option. Get in touch to discuss which arrangement would be best for you.

Turnaround time is very difficult to predict as each bouquet is different. Sometimes it is 4 weeks, but during busy periods it has gone up to 2 months.

If you are local, I advise that you collect your finished order as they can be very delicate. If this is not possible, I will send your order by using a courier service (costing £20). I will advise you when your order is ready so that we can arrange for a convenient day to arrange delivery.

No, after preservation the colours may change a bit, they will also be flat in most cases. White flowers may take on a creamy colour, bright pink may fade a bit, and so on. The success of the preservation depends entirely on the quality, age and condition of the flowers when they reach me. If you wish to discuss this - please don't hesitate to contact me.

In stained glass style I am only able to make it antique black/old silver colour and will use lead-containing - K Grade Solder (60% Tin 40% Lead). For Lead-free - please message me.
(ALL JEWELLERY is made with LEAD-FREE solder).

In wooden frame - you can select the colour - white or black, but if you wish to discuss another option - I am happy to help.

I require a £50 deposit to reserve your booking slot in my schedule. This is non-refundable. The remaining balance will be due when the piece is ready. This is usually 2-3 months after the wedding!

As long as you treat it carefully, there should be no reason why your preserved bouquet won't last forever however it is a natural product so I offer no guarantees beyond 2 years. All flowers are glued in place but I don’t colour-treat them so if you keep your bouquet in a direct sunlight - the colours will fade. Over the years, you may see some fading but your flowers should remain intact. My stained glass frames are sealed 100% airtight so there is no possibility of flowers moulding.

I dry all flowers by hand using presses and silica gel. Each flower is individually removed from your bouquet, dried, and arranged by hand. There is also the cost of 100% handmade stained glass part or a box frame to consider. 

You CAN return or exchange

- Items you wish to return (you have 14 days to inform me) must be in unworn condition.

- Return must be made through recorded delivery.

Shipping
- To return your product, please contact us first through email or contact form.

- You should mail your product to address specified through email from me.
- You will be responsible for paying for your own shipping costs for returning your item. - Shipping costs are non-refundable.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

I use my stock of maps and atlases. I always use originals, never use print outs from photos, google maps or any other website.

- I glue the dried piece of map and glass to the metal setting adding all the extras (so for the keychain, it is the ring and the clasp, for the necklace it is a chain, etc)

- Then I pack it and it's on a way to you or to the given address of a gift recipient.

YES! All map items are treated as custom made to your special requirement.

- If in doubt please message me before placing a firm order to avoid disappointment.

- If you wish to see a proof prior to order - please don't hesitate to ask

I use a professional hand engraving tool and my handwriting is pretty neat (I don`t do computer engraving).

- for cufflinks I can engrave up to 18 characters

- for keychains I can engrave short phrases (imagine writing on £2 or $1 coin).

I collect LOTS of typewriters! so I do have all keys available at all times.

- I let the piece dry.

- Then I pack the ready item and it's on its way to the customer.

Yes! I do have a whole range of numbers and punctuation marks.

- These like in any other keyboard keys are featured in pairs - one number and one special character or punctuation mark on each one typewriter key.

- For the details and options - please contact me I am happy to show you what I have got! 

YES, of course!

- My work always comes packaged nicely so it is ready for gift giving.
- I am happy to add a note from you on an occasional card, free of charge - just let me know in the notes to the seller box at the checkout.